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Technical Support

Important Notes for DIY Customers

The following information is only designed for the receivers that we currently have in stock. However, for other brands or manufacturers ,the procedure is not so different. Although we have taken all the necessary precautions to provide our clients and the public with the most accurate information ,however, Joe World View  will not take any responsibilities for the total accuracy of this information.

It can be a frustrating experience when you have connected every thing and there is no signal ,no picture! What is wrong?

As a  new Free Satellite TV use,  it is highly important to get familiar with www.lyngsat.com . You have to visit this site on a regular basis in order to find out new programs, changes to  frequencies, etc so let's get familiar with Lyngsat.com

Acquaintance  yourself with www.lyngsat.com

I f you visit http://www.lyngsat.com/europe.html it shows you available satellites in Europe, Africa & Middle East, however not all of them are available in Europe. Currently the following satellites are available and based on your preference and if they offer a free to air TV channels, you can tune your system to it.

Available satellites:

From West To South: WEST > Telstar 12 at 15.0W> Atlantic Bird 1 at 12.5W > Express 3A at 11.0W > Telecom 2D & Atlantic Bird 2 at 8.0W >Nilesat 101/102 at 7.0W > Atlantic Bird 3 at 5.0W> Amos 1/2 at 4.0W >Thor 2/3 & Intelsat 10-02 at 1.0W > Sirius 2/3 at 5.0E > Eutelsat W3A at 7.0E > Eutelsat W1 at 10.0E > Hot Bird 1/2/3/4/6 at 13.0E >SOUTH

From South To East: SOUTH > Eutelsat W2 at 16.0E >  Astra 1C-1H & 2C at 19.2E >AfriStar at 21.0E> Astra 1D/3A at 23.5E > Arabsat 2C/2D/3A at 26.0E > Eurobird 1 & Astra 2A/2B/2D at 28.2E > Arabsat 2B at 30.5E > Trksat 1B at 31.3E> Eurobird 3 & Intelsat 802 at 33.0E > Eutelsat Sesat & W4 at 36.0E> Paksat 1 at 38.0> Hellas Sat 2 at 39.0E > Express A1R/AM 1 at 40.0E > Trksat 1C & Eurasiasat 1 at 42.0E > Europe*Star 1 at 45.0E> EAST.

Choosing the right satellite at the right place

Please refer to http://www.lyngsat.com  which tells you of those above satellites which one is a C Band or Ku Band or Either.

Choosing the frequencies and vertical /Horizontal and Symbol Rate

Let's assume that you have chosen OPTUS B3 (Which obviously a KU Band channel and needs a small dish) so you have to get to know the following color codes (Courtesy of Lyngsat) and the Words:

  • A=Address
  • N=Either NET TV or NET Radio
  • F=Free
  • P=Package
  • U=Up link Station

There are occasions that even those channels with P symbol can be viewed for free as a part of marketing campaign by the broadcaster.

First: Frequency : In the first left column you see the Freq.Tp ,for each different TV Channel, and that's what you need in order to program your receiver to watch that particular channel, Write it down!

Second :Polarization Whether it is vertical or Horizontal : The Initials of H and V in the Frequency column stands for Horizontal and Vertical respectively (Write it down)

Third  : Symbol Rate : The Fifth Column represents The Symbol rate SR ,FEC SID-VPID.

SR Stands for Symbol Rate, and this is the last piece of data that you need in order to finalise the programming process of your receiver (write it down).

Please note :that this procedure is only helps  you to set up  those receivers that has been purchased from us (DREAMAX ,DION).


Adding those frequencies to your receiver

Go to Menu--->Installation--->Antenna Set up--->Enter password (0000)--->in the satellite Box  choose the satellite hat you want to tune in to--->choose the right type of LNB--->Choose the right LNB power--->Choose AUTO in  22KHZ Box--->Choose whether your Dish is Moving or  Fixed--->Press BLUE button and exit--->Go to Manual Scan--->Press OK--->Press GREEN button  on your Remote control---->Choose ADD--->Enter the Exact Frequency Number that you got  from the earlier step--->Go to Polarization Box and choose either, vertical or Horizontal--->Go to Symbol Rate Box and enter the appropriate SR --------

(Note: Once you finished entering these data, push the GREEN button again, by doing this, data will be saved in your receiver. Repeat this procedure for other frequencies if required)

Press exit--->Go to Antenna set up--->In POSITIONER Box press OK--->IN TP Freq box, choose the frequency that you entered earlier.


Find the satellite

Now you have to move your dish and point it toward the satellite, you should be able to find it, once you  see the QUALITY and LEVEL Boxes are  decreasing or increasing, it shows that you are either heading in  to the right direction or wrong way, once you found he best possible Quality level for those signals:

Press BLUE button (save & Exit) and secure the dish FIRMLY--->press Exit and go to the Main menu--->Go to Auto scan--->Press the Blue Button (multi sat Scan)--->Press OK--->Press BLUE button (Multi Sat Scan)  wait till it finishes and saves data.



Finding other satellites or securing the dish

  • For Motorised dishes : If your dish is motorised, you have to repeat the above steps except that this time it is much much easier, and all you have to do is repeating those procedures for other satellites and save those positions.

  • Fixed Dishes :Secure the dish so it could resist even the biggest tsunami event in the world!

Final stage : Go and Enjoy the show! It is DONE!




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